Managed IT · Palm Beach · Broward · Miami-Dade

Simple IT For You.
Serious Infrastructure.

Proactive IT support, 24/7 cybersecurity and a local team that actually picks up the phone. We become your IT department for one predictable monthly price.

2026 Small Business of the YearCRN Next-Gen 250Serving Palm Beach, Broward & Miami-DadeLocal since 20144.9★ on Google24/7 security monitoringBackups planned around your downtime toleranceHelping you meet HIPAA requirementsProactive, not reactiveEnterprise-level, SMB budgets
Why businesses switch to us

Three Reasons Companies Leave Their IT Provider.

If any of these sound familiar, you are not alone. They are the reasons most of our clients called us, and the problems we built Simplitfy to fix.

01The relationship

They Stopped Showing Up for You.

  • Slow response when something breaks
  • No callbacks, no updates, no follow-through
  • No checklists, no documented process
  • A different technician every time, starting from zero
With Simplitfy: Fast, accountable support with documented processes, ticket updates and a team that knows your business.
How our help desk works →
02The technology

You Outgrew Them.

  • Your provider cannot keep up as you grow
  • You cannot get the solution you need deployed
  • Security feels like an afterthought
  • You do not feel safe or protected
With Simplitfy: Enterprise-level tools, 24/7 SOC monitoring, EDR and a vCIO roadmap that scales with your business.
See our security stack →
03The money

Your IT Bills Keep Surprising You.

  • Surprise invoices every month
  • Charged for every call and every small fix
  • No clear picture of what you are paying for
  • Budgets that are impossible to plan
With Simplitfy: One predictable monthly agreement, clearly scoped, with no surprise bills for everyday support.
What managed IT includes →
Client reviews

What Our Clients Say

4.944 Google reviews →
“Simplitfy has been an outstanding IT support partner for our organization. Their team is knowledgeable, responsive, professional, and always willing to help troubleshoot issues quickly and efficiently. They make technology feel manageable and are incredibly easy to work with.”
Lindy H.Google review
“My company, Regional Managers, has been a client of Simplitfy before it was called Simplitfy, that is over 11 years ago. Erick and his team are like family to us and they standby for their Customers.”
Joaquin V.Regional ManagersGoogle review
“As a commercial photographer, I rely heavily on my email and online tools to run my business, so when I ran into serious problems with DNS records, Google, and email, I needed them fixed fast. The Simplitfy team clearly knows what they’re doing and went above and beyond to get everything resolved quickly and efficiently.”
Kim Fontaine PhotographyGoogle review
Recognized by
  • 2026Small Business of the YearHispanic Heritage Chamber
  • 2022Small Business Leader of the YearBoca Chamber
  • 2019Entrepreneur 360Entrepreneur
  • 2017–19Next-Gen 250CRN
All awards →
Switching is easier than you think

Three Steps to Better IT.

Changing IT providers feels risky. We make it simple: we handle the transition, coordinate with your current provider and keep your team working the whole time.

  1. 01

    Free 30-Minute Consultation

    Tell us what's working, what isn't and where you want to go. No pressure and no obligation.

  2. 02

    Network & Security Assessment

    We review your systems, security and backups, then give you a clear, fixed monthly proposal with no surprises.

  3. 03

    A Planned Transition to Simplitfy

    A step-by-step transition plan. We document everything, secure the gaps and introduce your team to the help desk.

What we do

Everything IT. One Team, End to End.

Everything from servers and networks to workstations, mobile devices, and vendor relations, handled as a single solution.

01Managed IT & Help Desk
02Cybersecurity
03Backup & Disaster Recovery

Data that is always recoverable, and a business that keeps running.

Server and PC backup on schedules matched to your recovery goals, offsite copies, email archiving and tested recovery.

• Backup & Disaster Recovery (BDR)• PC & Server Backup• Microsoft 365 & Entra ID Backup• Google Workspace Backup• Email Archiving• Desktop & User CareAll Backup & Disaster Recovery →
04Cloud & Microsoft 365
05Network & Infrastructure

Firewalls, switches, Wi-Fi and servers built right.

Business-grade firewalls, network switching, Wi-Fi and hardware, designed, deployed and managed.

• Firewalls & Network Switching• Web Filtering• Hardware as a Service• Security Camera Systems• Printer ManagementAll Network & Infrastructure →
06VoIP & Internet Services

Business phones and internet that keep you connected.

Cloud VoIP phone systems, business internet with failover, and secure tools for hybrid teams.

• VoIP Phone Systems• Business Internet & Failover• Call Center Implementation• Remote & Hybrid WorkAll VoIP & Internet Services →

The Simplitfy Standard

Nine Values. One Standard.

Every letter of our name stands for a core value: Sincerity, Instinct, Mastery, Preparedness, Leadership, Improvement, Teamwork, Forecast and Your Success. They drive how we assess, protect, monitor and improve your technology.

  1. SSincerity
  2. IInstinct
  3. MMastery
  4. PPreparedness
  5. LLeadership
  6. IImprovement
  7. TTeamwork
  8. FForecast
  9. YYour Success
Who we serve

Built for Demanding Environments.

From hotels that never close to campuses with thousands of users, we support organizations where downtime is not an option.

Simplitfy Ambassador Circle

Refer a Business. Earn 5% Every Month.

Introduce a business to Simplitfy and earn a 5% commission on its monthly recurring revenue, paid monthly once the client signs and pays.

Giving Back

Strong Communities Build Strong Businesses.

Lower rates and Microsoft nonprofit licensing for nonprofits, board service with Spirit of Giving Network and the Hispanic Entrepreneur Initiative, and a team that shows up locally.

Erick Solms, founder and CEO of Simplitfy
Meet our founder

Security Is More Than Technology. It's Personal.

Founder Erick Solms holds bachelor's and master's degrees in information systems and has led Simplitfy since 2014. His IT career began with a mentor in Guayaquil, Ecuador, and that sense of responsibility still shapes how we protect every client.

Read Our Story →
Who we are

A Full IT Department, Without the Hiring.

Since 2014, our team of experts has served as the IT department for businesses across South Florida, responding to issues quickly, and most often before you even know about them. Covering everything from your servers and network infrastructure to workstations, mobile devices and vendor relations, with total end-to-end solutions for all your technology and business needs.

“Technology is meaningless unless it makes sense in your business.”
01

Proactive, Not Reactive

We strive to eliminate IT issues before they cause expensive downtime, so you keep driving your business forward.

02

Enterprise-level, SMB Budget

Enterprise practices and solutions, with the infrastructure to keep them genuinely affordable for small business.

03

A Local Partner

We partner with many types of businesses across South Florida. Your success is our success, and as you grow, we grow.


Business continuity

This Is Not Just Backup. This Is Disaster Recovery.

Bulletproof your data protection with an all-in-one backup and business continuity solution.

Any seasoned technician will tell you there are two types of hard drives: those that have failed, and those that will. With Simplitfy Backup & Disaster Recovery your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

Our system backs up your data every fifteen minutes, and in the event of a server malfunction the BDR device can assume the role of that server while still performing incremental backups. When your server is repaired or replaced, a bare-metal install makes your infrastructure redundant once more.

Protect Your Business
  • Continuous backups every 15 minutes
  • Off-site, encrypted, incremental archiving
  • Failover: the BDR device stands in for a downed server
  • Bare-metal restore to any new hardware
15 min

between automatic backups of your data.

24/7

monitoring of your servers, network and backups.

On the ground

Rooted in South Florida.

Based in Lake Worth Beach, we support businesses across three counties, with people who answer when you call.

Palm BeachBrowardMiami-Dade
The people

One Team Behind Your Business.

12 people across leadership, engineering, and support, all working to keep your business running.

vCIO & Technical Alignment
Taylor Warren
Taylor WarrenTechnical Alignment Manager & vCIO
Administration
Gabriela Rivas
Gabriela RivasAdministrative & Operations Coordinator
Professional Services
Miguel Marcano
Miguel MarcanoProject Manager
John Vacal
John VacalProject Engineer
Gary Judycki
Gary JudyckiField Engineer
Ashbourne Clarke
Ashbourne ClarkeField Engineer
Client Services
Daniel Artica
Daniel ArticaTechnical Support Specialist II
Rajeev Samrai
Rajeev SamraiTechnical Support Specialist II
Jacob Bass
Jacob BassTechnical Support Specialist
Centralized Services
Andres Taborda
Andres TabordaCentralized Services Support

Two ways to work with us

Your Whole IT Department, or an Extension of the One You Have.

Your team plus ours

Co-Managed IT

For businesses with an IT person or team. We add to your team in whatever way fits.

  • We run the help desk, your team focuses on the big projects
  • We take the heavy lifting, your team runs the help desk
  • Or your team uses our tools and 24/7 security, and we step in whenever you need us
  • You choose the split, and we adjust as you grow
Questions

What Businesses Ask Us.

What does a managed IT services provider do?

Simplitfy becomes your outsourced IT department: we monitor your servers, network, workstations and security around the clock, fix issues proactively, manage your technology vendors, and give you a single number to call when anything breaks.

What areas does Simplitfy serve?

Palm Beach County is our home base (our office is at 707 Lucerne Avenue, Lake Worth Beach), including West Palm Beach, Boca Raton, Delray Beach, Boynton Beach, Jupiter, Palm Beach Gardens and Wellington. We also serve Broward, Miami-Dade, Martin and St. Lucie counties on-site, and businesses anywhere in the US remotely.

Do you support HIPAA-regulated healthcare practices and law firms?

Yes. We build and maintain HIPAA and HITECH-aligned infrastructure for medical practices, including EMR systems, and provide secure, compliant IT for legal practices.

How often are backups taken?

Our Backup & Disaster Recovery solution backs up your data every fifteen minutes, keeps encrypted off-site copies, and can stand in for a failed server so your business keeps running.

What cybersecurity is included?

We layer protection across your business: managed firewalls, endpoint detection and response (EDR), email and phishing protection, web filtering, multi-factor authentication, patching, backups and security awareness for your team.

Can you help us meet cyber insurance requirements?

Yes. We implement the controls insurers commonly require, such as MFA, EDR, encrypted backups and patch management, and provide documentation for applications and renewals.

How much do managed IT services cost?

Simplitfy prices managed IT per user per month, with unlimited remote support, so your team never hesitates to ask for help. The rate depends on the services and security your business needs. We start with an assessment and give you a clear, fixed monthly proposal with no long-term pressure.

What is the difference between fully managed and co-managed IT?

With fully managed IT, Simplitfy is your entire IT department. With co-managed IT, you keep your IT person or team and we add to it: we can run the help desk, take the heavy lifting, or provide our tools and 24/7 security and step in whenever you need us.

How do we get started?

Book a free 30-minute consultation or call 561-425-6100. We review your systems and biggest risks, then send a clear proposal. Prefer to text? Message us on WhatsApp at 561-425-6101.

How quickly do you respond to support requests?

Most help desk requests are handled remotely the same day, often within minutes. Critical issues such as outages or security incidents get immediate attention, 24/7.

Get in touch

Let's Get Your IT Working for You.

Tell us what's slowing you down, or just call. We make sure your business is performing at its best.

Help us prepare (optional, 3 quick questions)
or call 561-425-6100

Existing client needing support? Use the Client Portal, email help@simplitfy.com or call 561-425-6100.