Manage your business relationships, not your hardware and software vendors.
Ever deal with a computer issue for days because you do not want to make the commitment to spend hours on the phone with the manufacturer's support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
Get support for all your IT solutions and get technical issues resolved faster and more accurately
Simplitfy® technicians work with a whole slew of hardware and software vendors every single day. A big part of our daily lives involves building relationships with vendors. We also know our clients' IT infrastructure, goals, and IT differentials much better than any third-party vendor ever could. It is only natural for us to extend these services to our partners.
When Simplitfy® manages your vendor relationships for you, that means you get a single point of contact for all your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than working with support, and when we do need to reach out to the vendor, we can articulate the issues faster.