Choosing The Right Tech Support For Your Business
There are many technical support providers out there. How will you end up choosing a provider that best fits your company's requirements?
- Know where to look – Word-of-mouth networking is a start. Just ask clients and vendors with tech needs similar to your own about who they use for IT advice.
- Go for the professionals – Seek a professional who observes your operations and asks questions about how your business works overall, not just the technologies it uses.
- Ask them the right questions - Your IT contact should feel the pulse of your network and pay special attention to data security and backup. Some important questions include: "Where is your business's e-mail hosted," and "what operating systems, software, antivirus tools, desktops, laptops, tablets and smartphones do your employees use?"
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