Traditional Managed IT Services

When we say traditional managed IT services, these refer to services that help with break/fix support such as network interruptions or failures. These include:

• Incident and Problem Management – This service is aimed at restoring normal service as quickly as possible.
• System administration – This is the complete management and optimization of a customer's designated technology infrastructure. When employed correctly, System Administration can allow IT staff to focus on key strategic areas within their organization.
• Patch management – This involves comprehensive planning and execution of updates to software to ensure patches are tested, scheduled and rolled-out in a timely manner, without adversely impacting users.

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