For you to be sure that you get to you more upfront and trouble-free communication with your customers or clients, a network consultant is the best person to help you in implementing messaging and video calls, and as well as other collaboration tools that you might need, including business phone system implementation and even VOIP.
In addition to that, consultants usually have a customized solution that would satisfy the needs of your business, which is inclusive of the training and support through the entire process. Thus, you will be able to establish your needs, while they come up with specific solutions for your problems or needs.